Privacy Policy

Introduction

Delta Clinical Research Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide through this website when inquiring about our clinical research studies in Florida or clinical trials in Tampa.

Information We Collect

Website Visitors

When you contact us or browse this site, we may collect:

• Contact details you voluntarily provide (name, email, phone, and your message) when you make an inquiry
• Limited usage data through privacy-friendly analytics (see Cookies and Analytics below)
• Basic technical information your browser sends, such as browser and device type and network address, used for security and measurement

Study Interest and Pre-Screening Forms

If you express interest in a specific study, our study interest forms may ask for additional information needed to check basic eligibility: your date of birth, whether you have read the study's eligibility criteria, and, for some studies, basic information about the condition the study addresses (such as the condition name, how you would rate it, and whether you have tried prior treatments). Providing this information is voluntary, and it is used only to determine whether a study may be a fit and to contact you about next steps. It is not a medical record, and submitting it does not enroll you in any study.

What We Ask You Not To Send

Please do not include detailed medical records, genetic information, or urgent medical concerns in free-text fields on this website. Our forms ask only for the basics needed to respond to you or check study fit. If a study may be a match, a coordinator will collect any further details separately, in a private and secure setting.

Clinical Trial Participants

Pre-screening information you submit through this website is used only to check basic eligibility and coordinate follow-up. If you choose to participate in a medical research study at our Tampa facility, the collection and handling of your health information during the study is governed by the study's informed consent documents, the IRB-approved protocol, and applicable federal research regulations (including 21 CFR Part 50 and 45 CFR Part 46), separate from this website's privacy policy.

Cookies and Analytics

We keep website tracking to a minimum and use no advertising or cross-site marketing trackers.

• Strictly necessary: services required for the site to function and to keep forms secure, including Cloudflare Turnstile, which helps prevent spam and abuse. These are always active.
• Analytics: Cloudflare Web Analytics, a privacy-friendly measurement tool, helps us understand general site usage. Where consent is required (for visitors in the EU, EEA, and UK), analytics loads only after you accept.

You can accept or reject analytics, and change your choice at any time, using the "Cookie preferences" link in the site footer. We store only your consent choice in your browser, never health information.

How We Use Your Information

• To respond to your inquiries and provide the information you request
• To send a transactional confirmation email when you submit a contact, sponsor, or prescreening form, so you have a record that we received your submission
• To check basic study eligibility and coordinate screening at our site
• To contact you about studies, using the contact methods you have agreed to
• To operate, secure, and improve this website
• To support clinical research in line with FDA, ICH-GCP, and applicable regulations
• To comply with legal and regulatory obligations

We do not sell your personal information, and we do not share it for advertising.

Legal Bases for Processing (GDPR / UK GDPR)

If you are in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis for processing, we rely on the bases below for website activity:

• Consent: optional analytics cookies (where required), and optional call/text contact about studies when you check the TCPA consent box
• Contract / steps prior to contract: handling form submissions so we can respond to your inquiry or prescreen request
• Legitimate interests: securing the website (including Turnstile and rate limiting), preventing abuse, measuring aggregate site reliability, and operating our research site in a secure way. You may object where applicable
• Legal obligation: retaining records when required by law, regulation, or an IRB-approved research protocol

Study participation itself is governed by separate informed consent and research regulations, not solely by this website privacy policy.

Service Providers

We use a small number of vetted service providers to operate this website. They process your information only on our behalf and only to provide their service to us:

• Cloudflare: website hosting, cookieless analytics, protection of our forms against automated abuse (Turnstile), and delivery of your form submission to our staff by email
• Neon: secure database hosting for the inquiry and study interest records described above
• Sentry: error and security-report monitoring so we can keep the website reliable and secure (technical diagnostics, not advertising)

These providers are based in the United States. Where personal data is transferred internationally, we rely on appropriate safeguards recognized under applicable law (for example, standard contractual clauses or equivalent mechanisms offered by our providers). If we add service providers that handle personal information, we will update this policy.

Data Protection

We take reasonable steps to protect the information you send us:

• This website is served over an encrypted connection (HTTPS/TLS)
• Form submissions are protected against spam and abuse using Cloudflare Turnstile
• Access to inquiry information is limited to authorized personnel who need it to respond to you
• We use reputable service providers that process data on our behalf, as described above

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Florida and U.S. Privacy Rights

Delta Clinical Research is a Tampa-based research site. We handle website inquiries under this policy and share contact details only as needed to respond to you or coordinate study screening at our site. We do not sell your personal information. If you are a Florida resident, you may have additional rights under the Florida Digital Bill of Rights, including the right to know what personal data we process and to request correction or deletion, subject to legal and research retention requirements.

Data Retention

We keep website inquiry and study interest information for as long as needed to respond to you and coordinate study screening, and we periodically review stored records and delete those that are no longer needed. Where you have agreed to be contacted about studies, we keep the record of your consent for as long as we may contact you and as required by law. Records relating to participation in a clinical study are retained as required by the study protocol and federal regulations. Your cookie consent choice stays in your browser until you change or clear it.

Email Communications

If we send you email about studies or updates, every such message will identify Delta Clinical Research Inc. as the sender, include our physical mailing address, and include a working unsubscribe mechanism. You can opt out of non-essential email at any time by using that mechanism or by contacting us directly, and we will honor your request promptly.

Your Rights

Depending on where you live, you may have the following rights over your personal data:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your data, subject to legal and regulatory retention requirements
• Restriction of, or objection to, certain processing
• Data portability
• Withdrawal of consent, including analytics consent and consent to be contacted, at any time

To exercise any of these rights, contact us using the details below. If you are in the EU, EEA, or UK, you also have the right to lodge a complaint with your local data protection authority.

Children's Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through this website. If you are a parent or guardian, you may submit an inquiry on behalf of your child about a study that may be appropriate for them; we use it only to follow up about that study. If you believe a child has provided us with information directly, please contact us using the details below and we will delete it.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. If we make material changes, we will post the updated policy on this page with a new date.